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Receptionist for Community Services

2 months ago

San Jose, California, United States Salvationarmytucson Full time

Position Title: Front Desk Clerk

Job Category: Administrative & Clerical

Position Overview:

The Front Desk Clerk plays a vital role in ensuring that all interactions with clients and the community are conducted with professionalism and empathy. This position supports the management team in fulfilling various responsibilities.

Key Responsibilities:

  1. Manage afternoon and evening operations at the facility under the guidance of the Director.
  2. Handle fee collection, oversee sleeping accommodations, and maintain accurate records of client information and statistics.
  3. Respond to phone inquiries, take messages, and ensure timely communication with the appropriate personnel.
  4. Conduct regular security checks and manage alarm systems throughout the facility, ensuring the safety and comfort of all guests.
  5. Perform additional tasks as assigned by supervisors to maintain effective service delivery.

Qualifications:

  • High school diploma or equivalent is required.
  • Experience in human services and familiarity with community resources is preferred.
  • Knowledge of residential care settings is advantageous.
  • Ability to engage with individuals from diverse backgrounds.
  • Strong teamwork skills and ability to collaborate with staff and volunteers.
  • Attention to detail and proficiency in computer usage.
  • Excellent verbal and written communication skills.

Equipment Used: Standard and modern office equipment.

Physical Requirements:

  • Ability to work effectively in a contemporary office environment.
  • Capability to lift up to 25 pounds.

Preferred Skills and Behaviors:

  • Dedicated: Committed to tasks with integrity.
  • Team Player: Collaborates effectively within a group.
  • Detail Oriented: Executes tasks with thorough attention to detail.

Motivations:

  • Ability to Make an Impact: Driven by the opportunity to contribute to the organization's success.

Education:

High School or Equivalent.

Experience:

Preferred background in human services, residential care facilities, and community resources.

Equal Opportunity Employer: The organization is committed to providing equal employment opportunities to all individuals.