Front Office Receptionist

4 weeks ago


San Rafael, California, United States Marin Community Clinics Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Office Receptionist to join our team at Marin Community Clinics. As a Front Office Receptionist, you will be responsible for providing exceptional customer service to our patients, answering phone calls, and performing various administrative tasks.

Key Responsibilities
  • Greet and welcome patients, answer phone calls, and respond to emails in a professional and courteous manner.
  • Process patient registrations, verify demographic information, and update patient records as needed.
  • Manage patient flow, coordinate appointments, and ensure timely and efficient service delivery.
  • Handle patient payments, process transactions, and maintain accurate records.
  • Provide excellent customer service, respond to patient inquiries, and resolve issues in a timely and professional manner.
  • Collaborate with healthcare teams to ensure seamless communication and coordination of patient care.
  • Perform other administrative tasks as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • Bilingual in English and Spanish required.
  • 2 years of experience in a healthcare setting, preferably in a front office receptionist role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Basic computer skills and knowledge of Microsoft Office software.
Benefits

We offer a competitive benefits package, including health insurance, dental and vision insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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