Patient Access Services Coordinator
4 days ago
The Patient Access Services Representative plays a vital role in ensuring a seamless patient experience at Grand Itasca Clinic & Hospital. As a key member of our team, you will be responsible for completing the registration process, verifying insurance, and initiating referrals. Your attention to detail and excellent communication skills will make a significant impact on our patients' satisfaction and care.
Key Responsibilities- Arrive patients for scheduled appointments, obtaining necessary consents, signatures, documents, and insurance verification.
- Schedule patient appointments and collect co-pays at time of service.
- Identify coverage or self-pay issues and engage the Financial Advocates as needed.
- Enter patient information and scan required documents in the scheduling system.
- Collaborate with the Business Department to support revenue cycle.
- Utilize exceptional customer service skills with both patients and coworkers.
- Must be 18 years of age or older.
- One year of customer service experience.
- Associate degree in business-related field preferred.
- Ability to collect co-payments and present fiscal information.
- Great computer skills.
- Fantastic customer service skills.
- Adhere to all Grand Itasca Clinic & Hospital policies.
- Maintain consistent and reliable attendance.
- Ability to cover all Patient Access areas as needed.
- One year admitting experience and/or health insurance experience preferred.
Grand Itasca brings the benefits of a large and respected health system to our local community. We are a non-profit, state-of-the-art, integrated clinic and hospital that is proud to offer a range of high-quality providers, specialties, and services to our community. Enjoy our patient-centered, comprehensive approach, close to home without venturing from the beauty of northern Minnesota.
EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.
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Patient Access Services Coordinator
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Quincy, Massachusetts, United States Grand Itasca Full timeAbout the RoleThe Patient Access Services Representative plays a vital role in ensuring a seamless patient experience at Grand Itasca Clinic & Hospital. As a key member of our team, you will be responsible for completing the registration process for patients, verifying insurance coverage, and securing accounts.Key ResponsibilitiesRegistration and...
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