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Patient Care Coordinator

2 months ago

Quincy, Massachusetts, United States Enovis Full time
Job Title: Orthopedic Care Specialist

About the Role:

We are seeking a highly skilled and compassionate Orthopedic Care Specialist to join our team at Enovis. As a key member of our Field Services Team, you will play a vital role in delivering exceptional patient care and support in an orthopedic setting.

Key Responsibilities:

  • Provide education and training on orthopedic soft goods, functional bracing, and bone growth stimulators to healthcare professionals and patients.
  • Manage assigned territories, including brace fitting in patient homes and coverage of staffed office accounts.
  • Offer routine customer service to patients, physicians, and other clinical staff.
  • Ensure that medical equipment is delivered to patients in proper working condition and meets the prescribing physician's order.
  • Perform inventory management and participate in required audits.
  • Verify patient benefits using automation tools and collect patient responsibility.
  • Serve as a liaison between customers, Enovis, and the Sales Team.
  • Adhere to Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, and HIPAA requirements.

Requirements:

  • Minimum of 2 years' experience in direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment.
  • High School Diploma or GED.
  • Valid Driver's License and current automobile insurance.
  • Ability to lift and move up to 20 pounds.
  • Travel up to 95% of the time, visiting various locations using own transportation.

What We Offer:

  • Comprehensive benefits package, including medical, dental, vision, and 401(k) plan.
  • Spending and savings accounts, income protection plans, and discounted insurance rates.
  • Legal services and a supportive work environment.

About Enovis:

Enovis is a global leader in medical technology, dedicated to transforming patient care and creating better outcomes. We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and empowered to succeed.