Accounts Receivable Coordinator
2 weeks ago
We are seeking a highly skilled and detail-oriented Accounts Receivable Coordinator to join our team at DVL Group, Inc. As an AR Coordinator, you will play a critical role in handling cash application, working closely with the Accounting Team and Sales Department to resolve account discrepancies and improve AR collections.
Key Responsibilities:
- Responsible for assigned customer Accounts Receivable collections
- Notation of all collection efforts in the current accounting system
- Prepare, post, verify, and record customer payments and transactions related to AR
- Send invoices and/or statements to customers when required
- Execute credit checks for all offices and set up new customers
- Manage customer setups including assisting in completing customer forms
- Executing the release of lien waivers
- Determine amounts to be written off and notifies the appropriate contact to write-off
- Communicate with collection companies
- Identify when refunds are required and appropriately gathers information for refund process
- Follow escalation policy when amounts are past due
- Responsible for accessing portals for certain clients to determine pay date
- Monitor AR email inbox and resolve any issues address any issues, ie forward Purchase Orders to correct party, provide requested statements, address new customer set up requests, update customer accounts
- Responsible for customer credit card processing
- Resolve billing issues with relevant department
- Process credit card payments received
- Resolve billing and customer credit issues with relevant department
- Send statements to salespeople/customers showing amounts due. Update Credit Applications when needed w/management approval and distribute to coordinators and sales staff
- Maintain up to date information in customer accounts
- Send all tax related questions to inhouse tax lead
Requirements:
- Associate or Bachelor's degree in Accounting or similar degree
- At least 3 years of recent and relevant accounting experience
- Proficient in Microsoft Office Suite, especially Excel and accounting software programs
- Excellent customer service skills
- Professional phone etiquette
- Excellent verbal and written communication skills
- Ability to operate related office equipment, such as a computer and copier
- Ability to work independently and in a fast-paced environment
- Ability to anticipate work needs and interact professionally with customers and coworkers
- Excellent organizational skills and attention to detail
- If not licensed able to obtain notary license on commencement of position
Competencies:
- Mathematical Skills
- Customer Orientation
- Problem Solving
- Productivity
- Teamwork
- Interpersonal Skills
What We Offer:
We offer a highly competitive compensation and benefits package, including:
- Employee Stock Ownership Plan (ESOP)
- 401(k) Retirement Program and Company Match
- Medical & Prescription Drug
- Dental
- Voluntary Vision
- 15 Paid Time Off days, Volunteer Paid Time Off and 10 Holidays per calendar year
- FREE Short & Long-Term Disability
- FREE Basic Life/AD&D
- Voluntary Supplemental Life insurance
- Flexible Spending Accounts (Health Care and Dependent Care)
- Employee Assistance Program
- Health Advocate
- Tuition Reimbursement
Our Core Values:
We value:
- Safety: The safety of our associates, customers, and partners is part of the DVL culture and a Core Value.
- Caring: We care about the success of our customers, our partners, our associates, and our company.
- Collaboration: Working with the team to achieve the best outcome, which is critical to our success.
- Creativity: Being creative with ideas to improve the way we do things.
- Integrity: We are not afraid to do the right thing.
- Professionalism: Professional behavior is a cornerstone of our business.
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