Accounts Receivable Coordinator

2 weeks ago


Albuquerque, New Mexico, United States DVL Group, Inc. Full time
Job Title: Accounts Receivable Coordinator

We are seeking a highly skilled and detail-oriented Accounts Receivable Coordinator to join our team at DVL Group, Inc. As an AR Coordinator, you will play a critical role in handling cash application, working closely with the Accounting Team and Sales Department to resolve account discrepancies and improve AR collections.

Key Responsibilities:

  • Responsible for assigned customer Accounts Receivable collections
  • Notation of all collection efforts in the current accounting system
  • Prepare, post, verify, and record customer payments and transactions related to AR
  • Send invoices and/or statements to customers when required
  • Execute credit checks for all offices and set up new customers
  • Manage customer setups including assisting in completing customer forms
  • Executing the release of lien waivers
  • Determine amounts to be written off and notifies the appropriate contact to write-off
  • Communicate with collection companies
  • Identify when refunds are required and appropriately gathers information for refund process
  • Follow escalation policy when amounts are past due
  • Responsible for accessing portals for certain clients to determine pay date
  • Monitor AR email inbox and resolve any issues address any issues, ie forward Purchase Orders to correct party, provide requested statements, address new customer set up requests, update customer accounts
  • Responsible for customer credit card processing
  • Resolve billing issues with relevant department
  • Process credit card payments received
  • Resolve billing and customer credit issues with relevant department
  • Send statements to salespeople/customers showing amounts due. Update Credit Applications when needed w/management approval and distribute to coordinators and sales staff
  • Maintain up to date information in customer accounts
  • Send all tax related questions to inhouse tax lead

Requirements:

  • Associate or Bachelor's degree in Accounting or similar degree
  • At least 3 years of recent and relevant accounting experience
  • Proficient in Microsoft Office Suite, especially Excel and accounting software programs
  • Excellent customer service skills
  • Professional phone etiquette
  • Excellent verbal and written communication skills
  • Ability to operate related office equipment, such as a computer and copier
  • Ability to work independently and in a fast-paced environment
  • Ability to anticipate work needs and interact professionally with customers and coworkers
  • Excellent organizational skills and attention to detail
  • If not licensed able to obtain notary license on commencement of position

Competencies:

  • Mathematical Skills
  • Customer Orientation
  • Problem Solving
  • Productivity
  • Teamwork
  • Interpersonal Skills

What We Offer:

We offer a highly competitive compensation and benefits package, including:

  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Retirement Program and Company Match
  • Medical & Prescription Drug
  • Dental
  • Voluntary Vision
  • 15 Paid Time Off days, Volunteer Paid Time Off and 10 Holidays per calendar year
  • FREE Short & Long-Term Disability
  • FREE Basic Life/AD&D
  • Voluntary Supplemental Life insurance
  • Flexible Spending Accounts (Health Care and Dependent Care)
  • Employee Assistance Program
  • Health Advocate
  • Tuition Reimbursement

Our Core Values:

We value:

  • Safety: The safety of our associates, customers, and partners is part of the DVL culture and a Core Value.
  • Caring: We care about the success of our customers, our partners, our associates, and our company.
  • Collaboration: Working with the team to achieve the best outcome, which is critical to our success.
  • Creativity: Being creative with ideas to improve the way we do things.
  • Integrity: We are not afraid to do the right thing.
  • Professionalism: Professional behavior is a cornerstone of our business.


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