Restaurant Operations Manager

5 hours ago


San Fernando, California, United States El Pollo Loco Full time
Assistant Manager Job Summary

As an Assistant Manager at El Pollo Loco, you will be responsible for supervising assigned shifts and providing supervision to crew members in the absence of the General Manager. You will also be responsible for training and developing crew members, completing administrative tasks, and creating exceptional guest experiences.

Key Responsibilities
  • Supervise assigned shifts and provide supervision to crew members
  • Train and develop crew members
  • Complete administrative tasks, including financial and inventory control, scheduling, and logging maintenance
  • Create and ensure exceptional guest experiences
  • Ensure compliance with all security, food safety, quality, and cleanliness standards
  • Maintain cost controls and contribute to sales and profit goals
  • Build skills and leverage available tools to prepare for a future General Manager role
Requirements
  • Must be an EPL Shift Leader or have 2-4 years of supervisory experience, preferably in a restaurant environment
  • Familiarity with Point-Of-Sale systems is desired
  • High school diploma or equivalent (GED) preferred
  • Excellent written and verbal English communication skills (second language a plus)
  • Basic math and computer skills, and strong interpersonal and conflict-resolution skills
  • Must be at least 18 years old and possess a valid driver's license and a reliable vehicle for company business
  • Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable
Benefits
  • Medical, dental, and vision insurance
  • 401(K) plan with match and immediate vesting
  • Flexible spending accounts
  • Basic life and AD&D/long-term disability insurance
  • Tuition reimbursement program (General Manager and Assistant Manager only)
  • Meal discounts
About El Pollo Loco

For over 35 years, El Pollo Loco has been delivering the best citrus-marinated fire-grilled chicken. We are a company that values our people and our products, and we are committed to providing exceptional guest experiences.



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