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Restaurant Operations Manager

2 months ago

San Fernando, California, United States El Pollo Loco Full time

About the Role:

We are seeking a highly skilled and motivated Assistant Manager to join our team at El Pollo Loco. As a key member of our management team, you will be responsible for supervising assigned shifts, providing guidance and support to crew members, and ensuring exceptional guest experiences.

Key Responsibilities:

  • Supervise and train crew members to ensure high-quality service and food preparation
  • Manage inventory, scheduling, and financial tasks to maintain cost controls and contribute to sales and profit goals
  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Collaborate with the General Manager to achieve business objectives and drive growth
  • Stay up-to-date with company policies, procedures, and initiatives to ensure compliance and best practices

Requirements:

  • 2-4 years of supervisory experience in a fast-paced restaurant environment
  • Excellent communication and interpersonal skills
  • Basic math and computer skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • High school diploma or equivalent required

What We Offer:

  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • El Pollo Loco's comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with match and immediate vesting
  • Tuition reimbursement program