Care Manager

4 weeks ago


Ithaca, New York, United States Lakeview Health Full time
Care Manager Job Description

Lakeview Health Services is seeking a dedicated Care Manager to join our team. As a Care Manager, you will work from a trauma-informed care perspective to provide support, advocacy, linkage, and coordination of services in a care management program for persons with mental illness and/or chronic health conditions.

Key Responsibilities:

  • Carry a caseload of approximately 45 individuals and provide face-to-face services, including home visits and telephonic contact on a monthly basis.
  • Conduct comprehensive assessments to identify an individual's clinical and psychosocial needs, choices, and preferences for services and build a person-centered plan of care.
  • Effectively support individuals through skills and practices, including motivational interviewing, suicide prevention, trauma-informed care, and person-centered planning.
  • Responsible for comprehensive assessment, outreach and engagement, service and treatment linkages and coordination using evidence-based practices and outcomes.
  • Demonstrate proficiency at navigating the healthcare system, including making referrals to housing services, crisis intervention, peer support, and other essential services.

Requirements:

  • Two years of experience in providing direct services to people suffering from a mental illness or one year of care coordination or case management experience and an associate's degree in a health or human services field.
  • Valid NYS Driver License, as driving is an essential function of this job.

Knowledge and Skills:

  • Thorough knowledge of community services within the service area.
  • General knowledge and understanding of mental illnesses, psychiatric rehabilitation model, and related issues.
  • Basic understanding of the importance of working from a trauma-sensitive perspective.
  • General knowledge of chronic health issues and their impact on overall well-being.
  • Understanding of and ability to utilize motivational interviewing.

Working Conditions:

Substantial amount of driving involved. General office environment.


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