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Administrative Assistant III

2 months ago

Knoxville, Tennessee, United States Pellissippi State Technical Community College Full time
Job Title: Administrative Assistant III

Job Summary:

The Administrative Assistant III will provide clerical, administrative, and technical support to the management and instructors of Workforce and Community Development. This role will also assist with scheduling external rentals for the college's facilities on four campuses.

Key Responsibilities:

  • Provide administrative and clerical support to the Executive Director and other directors in the WCD department.
  • Answer phone and/or emails to collect pertinent information from external clients/potential customers to assist in scheduling external rentals for the college's facilities.
  • Provide customer service in Workforce & Community Development for prospective non-credit students, community members, businesses, and industry.
  • Take registration and payment information and process credit card transactions for individuals requesting assistance in registering for WCD classes.
  • Assist in confirming registrations and payments for third-party online course vendors as needed.
  • Prepare course enrollment documents for faculty and students.
  • Submit invoices to the business office for all rentals at the end of each month.

Requirements:

  • A high school diploma or equivalent is required. An Associate's Degree is preferred.
  • A minimum 2 years of customer service, administrative, secretarial, or clerical experience required.
  • 2 years of computer use or database manipulation preferred.

Working Conditions:

This position requires the ability to maneuver around campus frequently on a daily basis. While the position is based at Hardin Valley, there may be infrequent travel to the other PSCC campuses.

Benefits:

  • Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan
  • Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
  • Employee Assistance Program
  • Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
  • Employee Discount program with over 900+ companies
  • 13 Paid Holidays/Year Includes paid days off the last week of December
  • Sick Leave Bank
  • Longevity Pay
  • Many opportunities for professional development