Senior Manager, Design Operations
1 week ago
We are seeking a Senior Manager to join our Design Operations team at Capital One. As a key member of our team, you will be responsible for thinking strategically about how teams work together and how systems and structures scale with a deep understanding of best practices in program management.
Key ResponsibilitiesDevelop routines to track and prioritize initiatives, including resource allocation to meet business needs
Refine and manage capacity allocation and alignment systems
Build and maintain strong working relationships with product and tech partners to share design's working model
Provide accurate reporting to cross-functional leadership on portfolio status, resourcing, issues, and priorities
7 years relevant experience, including design management, project/program management of design deliverables, and/or operations management
4 years experience leading project delivery for large, cross functional projects
Experience working directly with designers, researchers, and strategists
4+ years working within the product development process between tech, product, and design
Experience building operation systems and programs at scale
Experience working with corporate design teams
Capital One is a leading information-based technology company that is committed to helping our customers succeed. We are a founder-led company that values innovation, simplicity, and humanity in banking. We measure our success by the success of our customers and the advocacy they exhibit. We are succeeding because they are succeeding.
We are guided by our shared values of collaboration, openness, and respect for each other. We believe that innovation is powered by perspective and that teamwork and respect lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.
We are currently seeking a Senior Manager to join our Design Operations team. If you are an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.
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