Senior Manager, Design Operations Lead

2 days ago


Bloomington, Illinois, United States Capital One Full time
Senior Manager, Design Operations

At Capital One, we're driving innovation in banking by harnessing the power of design. As a Senior Manager, Design Operations, you'll play a critical role in shaping our design strategy and ensuring seamless execution across teams. Your expertise will help us deliver exceptional customer experiences, drive business growth, and stay ahead of the curve in a rapidly evolving industry.

This role requires a strategic thinker who can balance multiple priorities, foster collaboration, and drive results. You'll work closely with cross-functional teams, including design, product, and technology, to develop and implement design operations strategies that meet business needs. Your strong communication skills will help you build trust with stakeholders, influence decision-making, and drive alignment around design goals.

Key responsibilities will include:

  • Developing and implementing design operations strategies to drive efficiency, quality, and consistency across design teams
  • Collaborating with design, product, and technology teams to ensure seamless execution of design initiatives
  • Providing guidance and support to design teams on design operations best practices and processes
  • Analyzing data to inform design operations decisions and drive business outcomes

Requirements for this role include:

  • 7+ years of experience in design operations, design management, or a related field
  • Proven track record of driving design operations strategies that deliver business results
  • Strong communication and collaboration skills, with experience working with cross-functional teams
  • Ability to analyze data and drive insights to inform design operations decisions

Capital One offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We're committed to diversity, equity, and inclusion, and we welcome applications from candidates who share our values.

Please note that this role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Incentives may be discretionary or non-discretionary, depending on the plan.



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