Personal Banker I

5 days ago


Milan, Indiana, United States Civista Bank Full time
Job Summary

Civista Bank is seeking a highly motivated and customer-focused Personal Banker I to join our team. As a key member of our retail banking team, you will be responsible for building and maintaining strong relationships with our customers, providing personalized financial solutions, and delivering exceptional customer service.

Key Responsibilities
  • Customer Engagement: Develop and maintain a deep understanding of our customers' financial needs and goals, providing tailored solutions to meet their requirements.
  • Product Knowledge: Stay up-to-date on our product offerings and services, recommending the most suitable solutions to customers.
  • Relationship Building: Foster strong relationships with customers, ensuring their needs are met and exceeded.
  • Operational Tasks: Ensure all operational tasks are completed accurately and efficiently, maintaining high levels of customer satisfaction.
  • Communication: Maintain effective communication with customers, colleagues, and management, ensuring seamless execution of tasks and projects.
Requirements
  • Experience: 2-3 years of previous banking or customer-facing experience required.
  • Skills: Excellent communication, interpersonal, and problem-solving skills.
  • Education: High School diploma or equivalent required.
  • Technology: Proficient in using technology to enhance customer interactions and provide efficient solutions.
Physical Requirements
  • Work Environment: Work involves prolonged sitting, standing, and use of computer screens.
  • Physical Demands: Ability to lift and move objects up to 50 lbs.
  • Sensory Requirements: Ability to read, hear, write, and communicate professionally.
Equal Opportunity Employer

Civista Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.


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