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Technical Support Analyst

2 months ago

Oklahoma City, Oklahoma, United States Inceed Full time
Compensation: $20-$24/hourly
Location: FULLY ONSITE
Position: Helpdesk Support Specialist

Overview: Inceed is collaborating with a reputable organization to identify a proficient Helpdesk Support Specialist to enhance their support team.

Key Responsibilities:
  • Respond to queries related to software and hardware issues
  • Install software and conduct hardware diagnostics remotely
  • Act as the primary support contact for the service center
Essential Qualifications & Experience:
  • Familiarity with SCCM, ServiceNow, and Active Directory
  • Experience in troubleshooting via phone
  • Strong background in customer service
  • Associate's degree in a computer-related discipline or equivalent experience
  • Minimum of 2 years in a helpdesk capacity
Benefits:
  • Three medical insurance options, along with dental and vision coverage
  • Voluntary and long-term disability insurance
  • Paid Time Off, 401k, and holiday pay
  • Weekly direct deposit or pay card options
If you are interested in exploring the Helpdesk Support Specialist position further, please submit your resume for consideration.

Inceed is a staffing and direct placement firm dedicated to helping individuals, whether clients, candidates, or employees, discover and secure better opportunities.

Inceed is an equal opportunity employer, committed to providing a workplace free from discrimination and harassment, ensuring equal employment opportunities for all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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