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Sales and Service Coordinator

2 months ago

San Leandro, California, United States LVMH Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store.

Key Responsibilities
  • Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.
  • Coordinate paid services, events, and classes to drive sales and customer engagement.
  • Implement and support loyalty programs to foster customer loyalty and retention.
  • Handle cash transactions efficiently and accurately, ensuring a smooth checkout process.
  • Educate store teams on service offerings, customer experience, and other key areas to drive sales and customer satisfaction.
Requirements
  • Prior experience in retail sales and service, preferably in a coordinator role.
  • Passion for client service and teamwork.
  • Strong communication skills, ability to multitask, and resilience in a fast-paced environment.
  • Flexible availability to work during peak retail hours and consistent attendance.
  • Ability to lift and carry up to 50 pounds.
About Sephora

Sephora is an equal opportunity employer and values a diverse and inclusive workplace. We are committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws.