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Field Support Coordinator

2 months ago

Lebanon, Pennsylvania, United States Southeast Connections LLC Full time
{"Job Summary

We are seeking a highly organized and detail-oriented Field Support Administrator to join our team at Southeast Connections, LLC. As a key member of our office staff, you will play a critical role in facilitating a well-organized office and ensuring seamless communication between field operations and office personnel.

Key Responsibilities

* Develop and manage detailed spreadsheets to track and analyze data
* Collaborate with Foreman/Supervisor/Superintendent to meet customers' needs and ensure timely completion of projects
* Coordinate and oversee the new work and main tracker to ensure accurate and up-to-date information
* Verify and process documentation and permits for all work as required by customer
* Receive and process all work orders through customer portals or email
* Assist Foreman with questions regarding ticket numbers, work orders, etc.
* Process daily completed projects for external and internal customer records
* Schedule sub-contractors based on dispatch
* Process invoices for subcontractors for passthrough billing
* Assist with projects and customer commitments
* Assist with new hire candidate documentation
* Maintain accurate and detailed production records in a timely manner

Requirements

* High School Diploma required; business degree or certificate with concentrations in business administration preferred
* Minimum two (2) years of administrative experience, preferably in the construction industry required
* Strong written, oral, and communication skills
* Strong problem-solving skills with a background in customer service

Physical Requirements

* Prolonged periods sitting at a desk and working on a computer
* Able to walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, crouch, and lift up to 15 pounds frequently
* Ability to travel as needed

Benefits

* Competitive salary packages
* Career advancement opportunities
* Comprehensive benefits program including Health, Dental, Disability, and Life Insurance
* Employer Matching 401k program
* Paid Time Off and an incredible work environment
* Referral Bonuses
* Employee Assistance Program (EAP)

Equal Opportunity Employer

Southeast Connections, LLC is an Equal Opportunity Employer.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.