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Human Resources Specialist

2 months ago

New York, New York, United States WEST SIDE FEDERATION FOR SENIOR AND SUPPORTIVE HOUSING, INC. Full time
Job Overview

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is dedicated to providing secure, affordable housing with essential services that promote the independence and dignity of individuals. Our organization focuses on developing, managing, and offering housing solutions for low-income seniors, many of whom face mental health challenges or have experienced homelessness. WSFSSH is committed to being an Equal Opportunity Employer (EOE).

Position: Human Resources Generalist – Key Responsibilities

GENERAL RESPONSIBILITIES

  • Deliver consultative support for human resource initiatives affecting leadership and employees across the organization.
  • Identify opportunities to enhance the employee experience and collaborate with leadership to create and implement effective solutions.
  • Analyze metrics to evaluate organizational effectiveness and suggest improvements. Manage daily HR operations within the designated division.
  • Serve as a subject matter expert on policies, procedures, employment law, and core HR functions.
  • Focus on employee relations, policy enforcement, and strategic implementation.
  • Conduct exit interviews and analyze findings to recommend enhancements to the work environment.
  • Build strong partnerships with divisional leadership to align HR support with business objectives.
  • Act as a culture ambassador, promoting diversity and inclusion in recruitment, promotions, and employee recognition.
  • Ensure compliance with regulatory training requirements by developing and managing an annual training plan.
  • Stay informed on trends, best practices, regulatory changes, and new technologies in HR and employment law to drive continuous improvement.
  • Facilitate biweekly meetings with the division to address employee relations, review metrics, and identify recruitment and training opportunities.

EMPLOYEE RELATIONS

  • Collaborate closely with the division to foster positive change and proactively address employee concerns.
  • Assess employee development needs and recommend professional development solutions in partnership with divisional leaders.
  • Document and manage employee disciplinary actions, terminations, and investigations in accordance with HR policies.
  • Provide guidance and coaching to management on employee relations issues to minimize organizational risk.
  • Educate supervisors on effective conflict resolution and conduct training on disciplinary procedures.
  • Analyze employee relations data to identify trends and recommend training or policy enhancements.

RECRUITMENT AND ONBOARDING

  • Support recruitment and onboarding initiatives within the division by:
  • Building partnerships with businesses, educational institutions, and other organizations to source qualified candidates.
  • Posting vacant positions promptly and ensuring visibility on appropriate job boards until filled.
  • Collaborating with managers to create comprehensive job descriptions and recruitment strategies aimed at filling vacancies efficiently.
  • Ensuring timely communication of offer letters to selected candidates.
  • Facilitating a smooth onboarding process for new hires within the division.
  • Delivering New Hire Orientation within the first two weeks of employment.
  • Reviewing division vacancies to strategize effective workforce planning.
  • Training managers on interviewing standards and guidelines as needed.
  • Organizing job fairs as necessary, overseeing event logistics and candidate management.

BENEFITS ADMINISTRATION

  • Assist in managing WSFSSH's benefits program, including health, retirement, disability, and leave policies.
  • Support the administration of the annual Open Enrollment process.

TALENT MANAGEMENT

  • Implement the Performance Management Cycle for the division, training managers on its importance and ensuring effective administration.
  • Educate managers on internal HR policies and procedures, including performance management and recruitment.
  • Facilitate compliance training for the division.
  • Assess employee learning and development needs to bridge skill gaps.
  • Track compliance with mandatory training and certifications.
  • Assist in developing and executing talent management strategies.

Qualifications

  • Bachelor's degree in Human Resources Management, Business, or a related field, along with 5+ years of HR experience in a generalist capacity.
  • PHR/SPHR certification is highly preferred.
  • Proficiency with ADP Workforce Now is strongly preferred.
  • Detail-oriented with the ability to manage multiple priorities in a dynamic environment.
  • Strong analytical and problem-solving capabilities.
  • Exceptional coaching skills with a track record of enhancing employee performance.
  • Ability to build trusting relationships with all levels of management and staff.
  • Excellent interpersonal skills and sound judgment in decision-making.
  • Proven ability to navigate ambiguity and create effective processes.

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