Service Coordinator

6 days ago


Brunswick, Georgia, United States Agpro Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Writer to join our team at Ag-Pro. As a Service Writer, you will play a critical role in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

Key Responsibilities
  • Field internal and external customer inquiries to the Service Department
  • Open work orders as directed by the Service Manager/Shop Foreman and maintain control until they are closed and invoiced
  • Maintain the service library with current information, including files, bulletins, manuals, and multimedia, under the direct supervision of the Service Manager
  • Maintain Service Department filing and records
  • Update customer profiles using equipment, hours, or other information from customer work orders
  • Maintain accessories and supplies and prepare replacement orders
  • May prepare Service Technician efficiency reports
  • May process warranty and/or product improvement claims, including computation of charges, submission, and follow-up
Requirements
  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications, such as Microsoft Office, and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience
What We Offer

Ag-Pro provides a comprehensive range of benefits for all full-time positions, including medical, dental, vision, and a matching 401-K retirement plan, along with a variety of other optional benefits.

Ag-Pro Companies is a Drug-Free Workplace and Equal Opportunity Employer. All positions require pre-employment screening. Must be authorized to work in the United States.



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