Laboratory Assistant
1 week ago
Job Summary:
The Clinical Support Specialist will serve as the primary support system for the Laboratory Department at Keck Medicine of USC. This role is responsible for procuring blood samples from patients, preserving the integrity of specimens, and ensuring proper transportation, processing, and preparation of all samples. The Clinical Support Specialist will also provide clerical support, including answering telephone inquiries from other departments, disseminating laboratory reports, and communicating with referral laboratories.
Key Responsibilities:
- Obtain blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with consideration for patient age.
- Receive and screen specimens for acceptability according to established guidelines.
- Deliver blood products to Surgery and transport surgical specimens to the appropriate Laboratory sections.
- Process, distribute, or package all specimens received (except Anatomic Pathology samples).
- Handle inquiries for lab results, specimen status, and general information regarding the Department and its functions.
- Communicate and interact effectively and professionally with patients, coworkers, and guests, considering patient age.
- Adhere to established Hospital and Departmental policies and procedures.
- Perform additional clinical and clerical duties to meet Departmental needs.
- Maintain professional growth and development, actively participating in the Department's Quality Improvement program.
- Perform other duties as assigned.
Required Qualifications:
- High school diploma or equivalent.
- Graduate from an accredited Phlebotomy Program.
- One year of experience in Phlebotomy, preferably in an acute care facility setting.
- Computer skills in Microsoft Office programs, including Word, Excel, and PowerPoint.
- Excellent analytical and organizational skills.
- Excellent written and verbal communication skills.
Preferred Qualifications:
- Certified Phlebotomy Technician - CPT (CA DPH).
- Fire Life Safety Training (LA City) - required for LA City employees.
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