Hotel Guest Service Representative

4 days ago


West Chester, Pennsylvania, United States Gulph Creek Hotels Full time
Job Summary: We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Gulph Creek Hotels. The successful candidate will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining accurate records in our property management system.

As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in creating a memorable experience for them. Your attention to detail, excellent communication skills, and ability to work effectively in a fast-paced environment will be essential in achieving this goal.

The ideal candidate will have previous experience in customer-facing roles, with a strong track record of providing outstanding service and resolving issues efficiently. They will also possess excellent problem-solving skills, be proficient in using technology, and have a passion for delivering exceptional guest experiences.

We offer a competitive salary of $40,000 per year, plus benefits and opportunities for professional growth and development.

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