Customer Service Representative

5 days ago


West Chester, Pennsylvania, United States ATLANTIC COAST ATHLETIC CLUBS Full time

Job Summary

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We are seeking a highly motivated and customer-focused individual to join our Member Services Team as a Part-time Team Member. As a key member of our team, you will be responsible for delivering exceptional service to our members and guests.

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About the Role

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  • You will be the first point of contact for members and guests, providing a warm and welcoming experience that sets the tone for their visit.">
  • Manage member and guest enrollment in programs and events with ease, ensuring seamless execution and excellent communication.">
  • Handle incoming calls with professionalism and efficiency, responding to queries and resolving issues promptly.">
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What We Offer

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As a valued member of our team, you can expect:

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  • A competitive salary range of $25,000 - $35,000 per annum, depending on experience and qualifications.">
  • The opportunity to work in a dynamic and supportive environment that fosters growth and development.">
  • A comprehensive training program to ensure you have the skills and knowledge required to excel in your role.">
  • A chance to make a real difference in the lives of our members and contribute to the success of our business.">
  • Paid time off and benefits package, including health insurance and retirement savings plan.">
  • Ongoing support and feedback to help you achieve your career goals.">
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Requirements

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To succeed in this role, you will need:

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  • High school diploma or equivalent preferred.">
  • Prior customer service experience, preferably in a fast-paced environment.">
  • Ability to multitask, work well under pressure, and maintain a positive attitude in challenging situations.">
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional service to our members and guests.">
  • Basic computer skills and ability to learn new software applications quickly.">
  • Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays.">
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How to Apply

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If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.



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