Customer Service Representative

5 hours ago


West Chester, Pennsylvania, United States The Sherwin-Williams Company Full time

Job Title: Customer Service Representative

Estimated Salary: $45,000 - $60,000 per year

The Sherwin-Williams Company is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional service to customers, resolving issues in a timely and professional manner, and achieving sales goals.

Key Responsibilities:

  • Provide outstanding customer service, ensuring customer satisfaction and loyalty.
  • Analyze customer needs and recommend products and services that meet their requirements.
  • Process sales transactions accurately and efficiently.
  • Maintain a high level of product knowledge, including features, benefits, and applications.
  • Work collaboratively with colleagues to achieve sales targets and meet customer expectations.

Requirements:

  • High school diploma or equivalent required.
  • Must be at least 18 years old.
  • Ability to read, write, and communicate effectively in English.
  • Bilingual skills (Spanish) preferred.
  • Ability to work a variety of shifts, including evenings and weekends.
  • Physical ability to lift up to 50 pounds frequently and up to 70 pounds occasionally.


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