Patient Services Representative

3 days ago


West Chester, Pennsylvania, United States BRILLIANT SMILES DENTAL GROUP Full time

Job Description: Patient Services Representative

Estimated Salary: $45,000 - $65,000 per year

We are seeking a detail-oriented and customer-focused Patient Services Representative to join our team at Brilliant Smiles Dental Group. As a key member of our front office team, you will be responsible for providing exceptional patient service and support, managing front desk operations, and maintaining accurate records.

Responsibilities:

  • Provide personalized service to patients, answering their questions and addressing their concerns
  • Manage patient scheduling, appointment reminders, and notifications
  • Process patient payments and manage insurance claims
  • Maintain accurate records and update patient files

Requirements:

  • Diploma or degree in a related field (e.g., business administration, healthcare)
  • 2+ years of experience in a dental or medical office setting
  • Excellent communication and customer service skills
  • Able to work in a fast-paced environment and handle multiple tasks simultaneously

What We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment


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