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Assistant Property Manager Tax Credit and Senior Housing Expert
1 month ago
We are seeking a highly skilled and experienced Assistant Property Manager to join our team at Residential One LLC. As a key member of our property management team, you will be responsible for overseeing the day-to-day operations of our properties, ensuring that they are run efficiently and effectively.
Key Responsibilities- Assist in the training of all property staff to ensure they have the necessary skills and knowledge to perform their duties.
- Create a positive and welcoming environment for residents, visitors, and community staff by promoting a culture of excellence and customer service.
- Ensure that the office is maintained in a neat and clean condition, reflecting the high standards of our company.
- Evaluate staff performance, including the completion of annual performance reviews, to identify areas for improvement and development.
- Counsel underperforming staff and provide critical feedback to help them improve their performance.
- Prepare, approve, and submit timesheets and payroll adjustments in a timely and accurate manner.
- Assist the Regional Director in the selection of community staff and assume primary responsibility for preliminary interviewing.
- Have a working knowledge of all affordable regulatory forms and documents to ensure compliance with industry standards.
- Submit accurate and complete reports as specified on Residential One's time table to ensure timely and effective decision-making.
- Maintain building security measures, ensuring proper incident documentation and notification to management, owners, and insurance carriers within 24 hours of the incident.
- Responsible for in-house file audits on a semi-annual basis to ensure accuracy and compliance.
- Ensure that the property's filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.
- Responsible for all community staff attending mandatory trainings, as well as other trainings, to promote successful operations of the property.
- Understand Boston Post software and the paperless workflow process to operate efficiently and accurately.
- Responsible for the preparation of the Reserve Funds Replacements (RFR).
- Other duties as assigned.
- High school diploma/GED required.
- 2+ years' experience in residential leasing or property management.
- 1+ years' experience working with LIHTC/Section 8 property management.
- Excellent communication and time management skills.
- Well-developed customer service and sales skills.
- Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer.
- May involve periods of standing, such as operating at a copier/fax/scanner.
- Involves movement between departments, floors, and properties to facilitate work.
- Involves work such as conducting tours throughout the property/portfolio, usually performed by walking and/or climbing stairs.
- Regularly required to talk, hear, and use hands and fingers to write and type.
- Ability to read and understand information and ideas presented orally and in writing.
- Ability to communicate information and ideas in writing and orally so others will understand.
- Regularly required to utilize vision abilities, allowing reading of printed material, graphics, computer displays and physical inspection of properties and sites.
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence).
