Truck Services Manager

4 weeks ago


Westlake, Ohio, United States TravelCenters of America Full time

At TravelCenters of America, we're seeking a highly skilled and experienced Truck Service General Manager to lead our team of nearly 3,000 technicians across the country.


The ideal candidate will have a strong background in supervisory experience, preferably in the convenience store, truck service, travel center, or related business activity.


Key responsibilities will include overseeing marketing and operations functions, ensuring excellent customer service, and coaching team members in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.


This is a fantastic opportunity to join a dynamic team and contribute to the company's growth and success.


Key Responsibilities:

  • Lead a team of technicians and oversee marketing and operations functions
  • Ensure excellent customer service and coach team members in troubleshooting and repair
  • Develop a trusting atmosphere and recruit, hire, train, and retain highly motivated employees
  • Conduct visual inspections and ensure all products and services are available
  • Manage payroll, accounting, inventory, and personnel documentation procedures
  • Adhere to safety standards and abide by company guidelines on vendor relationships


Requirements:

  • High School Diploma (or GED) required; Associate's or bachelor's degree preferred
  • 5+ years of supervisory experience in convenience store, truck service, travel center, or related business activity
  • Proficient planning and analytical skills, including understanding financial calculations and achieving positive results
  • Excellent verbal and written communication skills, with ability to present business plans and operational reports
  • Ability to work flexible hours, including nights, weekends, and holidays


What We Offer:

  • Competitive salary and annual bonus opportunity
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • Wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement with company-paid training
  • Relocation assistance (not required)


TravelCenters of America is an equal opportunity employer and welcomes applications from diverse candidates. If you're a motivated and experienced leader looking for a new challenge, we encourage you to apply.



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