Truck Services Manager

1 week ago


Westlake, Ohio, United States TravelCenters of America Full time
Truck Service General Manager

TravelCenters of America is seeking a highly skilled and experienced Truck Service General Manager to lead our team of nearly 3,000 technicians across the country. As a key member of our leadership team, you will be responsible for overseeing the Truck Service Profit Center, including leading a team of technicians, overseeing marketing and operations functions, and ensuring excellent customer service.

The ideal candidate will have a strong background in truck service management, with a proven track record of success in leading high-performing teams and driving business growth. You will be responsible for coaching your team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner.

Key Responsibilities:

  • Lead a team of technicians to provide exceptional customer service and drive business growth
  • Oversee marketing and operations functions to ensure alignment with company goals
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency

Requirements:

  • 5+ years of supervisory experience in truck service or a related field
  • Proven track record of success in leading high-performing teams and driving business growth
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members

What We Offer:

  • Competitive salary and annual bonus opportunity
  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement with company-paid training

Equal Employment Opportunity:

TravelCenters of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.


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