Truck Services Manager
1 week ago
TravelCenters of America is seeking a highly skilled and experienced Truck Service General Manager to lead our team of nearly 3,000 technicians across the country. As a key member of our leadership team, you will be responsible for overseeing the Truck Service Profit Center, including leading a team of technicians, overseeing marketing and operations functions, and ensuring excellent customer service.
The ideal candidate will have a strong background in truck service management, with a proven track record of success in leading high-performing teams and driving business growth. You will be responsible for coaching your team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner.
Key Responsibilities:
- Lead a team of technicians to provide exceptional customer service and drive business growth
- Oversee marketing and operations functions to ensure alignment with company goals
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with cross-functional teams to drive business growth and improve operational efficiency
Requirements:
- 5+ years of supervisory experience in truck service or a related field
- Proven track record of success in leading high-performing teams and driving business growth
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members
What We Offer:
- Competitive salary and annual bonus opportunity
- Medical, dental, vision, and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food, and fuel
- Opportunity for growth and advancement with company-paid training
Equal Employment Opportunity:
TravelCenters of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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