NQ Service Delivery Manager

20 hours ago


Westlake, Ohio, United States Fidelity TalentSource LLC Full time

Job Title: NQ Service Delivery Manager

About the Role:

The NQ Service Delivery Manager is a key position in our Workplace Investing Defined Contributions Client Services organization. As a subject matter expert, you will be responsible for operating as the go-to person for NQ plan set-up, consultation on best practices, and preferred solutions. You will interact directly with plan sponsors, grow your network by working with business partners from various internal groups, and provide operational subject matter expertise to improve the plan sponsor and participant experience.

Key Responsibilities:

  • Manage annual enrollment events and deliver positive outcomes
  • Provide operational subject matter expertise to plan sponsors and internal partners
  • Grow your network by working with business partners from various internal groups

Requirements:

  • 3+ years of related experience working with retirement plans and interacting with plan sponsors
  • Bachelor's Degree or equivalent work experience
  • Experience with Nonqualified Plans preferred

About Fidelity:

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future, assist companies and non-profit organizations in delivering benefits to their employees, and provide institutions and independent advisors with investment and technology solutions to help invest their clients' money.

Why Join Fidelity:

At Fidelity, you will find endless opportunities to build a meaningful career that positively impacts people's lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. We value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry.



  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Job Title: NQ Service Delivery ManagerAbout the Role:The NQ Service Delivery Manager is a key member of our Workplace Investing Defined Contributions Client Services organization. As a subject matter expert, you will operate as the go-to person for Nonqualified plan set-up, consultation on best practices, and preferred solutions. Your primary responsibility...


  • Westlake, Ohio, United States SPS North America Inc Full time

    Job Title: Client Services ManagerAt SPS North America Inc, we are seeking a highly skilled Client Services Manager to join our team. As a Client Services Manager, you will be responsible for overseeing multiple sites or projects, ensuring daily service delivery, employee management, and overall customer satisfaction.Key Responsibilities:Proactively...


  • Westlake, Ohio, United States SPS North America Inc Full time

    Job Title: Client Services ManagerWe are seeking a highly skilled Client Services Manager to join our team at SPS North America Inc. As a Client Services Manager, you will be responsible for overseeing multiple sites or projects, ensuring daily service delivery, employee management, and overall customer satisfaction.Key Responsibilities:Proactively implement...

  • Delivery Coordinator

    4 weeks ago


    Westlake, Ohio, United States Vail Resorts Full time

    Job OverviewAs a Delivery Coordinator at Vail Resorts, you will play a critical role in ensuring seamless delivery experiences for our guests. This position requires strong organizational skills, excellent communication abilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesManage incoming reservations and create delivery...


  • Westlake, Ohio, United States SPS North America Inc Full time

    About the RoleWe are seeking an experienced Client Services Manager to join our team in New York. As a key member of our client services team, you will be responsible for overseeing multiple sites or projects and ensuring the highest level of service delivery to our clients.Key ResponsibilitiesProactively implement the SPS Governance Model to ensure client...

  • Delivery Specialist

    4 weeks ago


    Westlake, Ohio, United States Vail Resorts Full time

    Job OverviewAs a Delivery Specialist at Vail Resorts, you will play a crucial role in delivering exceptional customer experiences by providing timely and efficient delivery of ski and snowboard gear to our members and guests. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will have the chance to develop your skills...


  • Westlake, Ohio, United States SPS North America Inc Full time

    Job Title: Client Services ManagerWe are seeking a highly skilled Client Services Manager to join our team at SPS North America Inc. This is a fantastic opportunity to work with a leading outsourcing solutions provider, leveraging Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in over 22 countries globally.About the Role:The...


  • Westlake, Ohio, United States Charles Schwab Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Service Team Manager to join our Advisor Services team at Charles Schwab. As a key member of our leadership team, you will be responsible for providing leadership, management, and general oversight in Advisor Services. You will be responsible for direct leadership of financial service...


  • Westlake, Ohio, United States Austin's Pizza Full time

    Delivery Driver Job DescriptionAustin's Pizza is seeking a reliable and customer-focused Delivery Driver to join our team.Key Responsibilities:Deliver hot, fresh, and accurate food orders to customers in a timely manner.Communicate with customers regarding order status and resolve any issues.Assist with food preparation and maintain a clean...

  • Delivery Associate

    3 weeks ago


    Westlake, Ohio, United States Hungry Howie's Full time

    Job SummaryWe are seeking a reliable and efficient Delivery Driver to join our team at Hungry Howie's. As a key member of our crew, you will be responsible for transporting pizzas from our restaurant to customers, ensuring accurate order fulfillment, and providing exceptional customer service.Key Responsibilities:Transport pizzas from the restaurant to...


  • Westlake, Ohio, United States Zifty Full time

    Zifty is seeking reliable and customer-focused individuals to join our team as Catering Delivery Drivers. As a Catering Delivery Driver, you will be responsible for delivering food to customers within a 10-mile radius of Westlake. **Key Responsibilities:** * Own or purchase a large insulated delivery bag * Maintain a professional appearance, adhering to a...


  • Westlake, Ohio, United States TravelCenters of America Full time

    Truck Service Manager Job SummaryTravelCenters of America is seeking a highly skilled Truck Service Manager to lead our team of technicians and oversee the operations of our truck service profit center. As a Truck Service Manager, you will be responsible for ensuring excellent customer service, coaching and performance managing team members, recruiting and...


  • Westlake, Ohio, United States Fidelity Investments Full time

    Job Title: Agile Learning Delivery DirectorJob Summary:The Talent Development and Learning (TD&L) group at Fidelity Investments is seeking a Director of Agile Learning Delivery to support the delivery of enterprise-wide training to support Agile certification and Product Management needs. The successful candidate will work in a collaborative team environment...


  • Westlake, Ohio, United States Austin's Pizza Full time

    Austin's Pizza Delivery Driver Job DescriptionWe are seeking a reliable and customer-focused Delivery Driver to join our team at Austin's Pizza. As a Delivery Driver, you will be responsible for delivering hot, fresh, and accurate food orders to our customers in a timely manner.Key Responsibilities:Assemble and deliver food orders to customersCommunicate...

  • Product Owner

    4 weeks ago


    Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    About the RoleWe are seeking a highly skilled Principal Product Owner to join our team. As a key member of our organization, you will be responsible for ensuring the successful delivery of our product roadmap.Key ResponsibilitiesPrioritize and manage the product backlog to ensure alignment with business objectivesCollaborate with cross-functional teams to...


  • Westlake, Ohio, United States FYZICAL Therapy and Balance Centers Full time

    Job SummaryFYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Customer Service Representative to join our team in Westlake, OH. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services to our patients.Key ResponsibilitiesManage patient scheduling and appointments,...

  • Accounting Manager

    2 days ago


    Westlake, Ohio, United States DMS Management Solutions Full time

    Accounting Manager Job DescriptionDMS Management Solutions is a dynamic accounting firm that provides a wide range of business services to small to medium-sized businesses. We are seeking a highly motivated Accounting Manager to join our team.Key Responsibilities:Financial Statement Preparation: Oversee the preparation of financial statements and analyze...


  • Westlake, Ohio, United States Texas de Brazil (Cleveland) Corp. Full time

    Restaurant Manager OpportunityWe are seeking a skilled Restaurant Manager to oversee the daily operations of our Cleveland location. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring the highest quality of food and service.Key Responsibilities:Lead and develop a high-performing team of culinary...

  • Service Driver

    2 days ago


    Westlake, Ohio, United States AutoNation Full time

    Service Driver Job DescriptionAutoNation is a leading automotive retailer in the United States, offering innovative products and exceptional services to empower our customers to make informed decisions. Our network of dealerships nationwide is strengthened by a recognized brand, providing a wide range of new and used vehicles, customer financing, parts, and...


  • Westlake, Ohio, United States University Hospitals Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Equipment Coordinator to join our team at University Hospitals Health System.Key ResponsibilitiesDeliver equipment and supplies to assigned areas in a timely and accurate manner.Monitor inventory levels and proactively stock as needed to ensure seamless operations.Perform...