Restaurant Operations Manager

2 weeks ago

Aurora Colorado, United States Raising Cane's Full time

Overview:


Compensation begins at $(phone number removed) annually, complemented by a monthly training incentive of $750. **Pay is contingent upon location, experience, and qualifications.

*Monthly incentives post-training fluctuate based on restaurant profitability.

At Raising Cane's Chicken Fingers, we pride ourselves on delivering the finest and most delectable chicken finger meals. This is our ONE LOVE. Our Crew is the driving force behind our success, our Culture sets us apart, and our Community makes it all meaningful.

Every skilled team member in our establishments plays a crucial role in our achievements and is a valuable asset to our rapidly expanding organization.

We operate with a sense of purpose, concentrating on our chicken finger meals, customers, crew, communities, and company culture.

We are consistently working to elevate our standards.

The future of Raising Cane's is centered on growth, and we are on track to become one of the top ten restaurant companies in the United States.


Your Role at Raising Cane's:


The Restaurant Operations Manager is accountable for assisting the Restaurant Leader in the daily operations of the restaurant and maintaining Raising Cane's standards and culture across all facets of restaurant management.


The physical work environment entails functioning in a fast-paced kitchen setting (which necessitates prolonged periods of physical activity, such as walking, standing, lifting, and bending) and engaging with customers.

This role also involves both indoor and outdoor tasks in varying temperatures, working with and around food products, common allergens, industrial equipment, and commercial cleaning supplies that require the use of personal protective equipment, as well as physical activities essential to fulfilling job responsibilities.


Benefits for Full-time Restaurant Managers:
Medical, Dental, Vision & Pharmacy Benefits

Dependent Care & Healthcare Flexible Spending Account

Pet Insurance

401(k) With Employer Match (age 21 & older)

Tuition Reimbursement

Short-term & Long-term Disability

Crewmember Assistance Program

Perks & Rewards for Restaurant Managers:
Weekly Pay

Competitive pay + monthly bonus

Paid Time Off & Sick time

8 paid Holidays annually

Early closure for company events

Casual Work Attire

Perkspot Employee Discount Program


Key Responsibilities:
Your Impact and

Key Responsibilities:

Purpose of the Position:
Recruits and terminates all hourly, non-management team members.

Oversees the onboarding, status change, and payroll processes for all hourly team members.

Develops team member work and training schedules.

Manages the performance of all hourly team members (e.g., development, coaching, corrective communication, documentation, and other performance management tasks).

Acts as the manager on duty and oversees the opening and closing of the restaurant.

Handles cash management and ensures accountability.

General Responsibilities:
Enforces Raising Cane's policies and standards.

Conducts shift management in alignment with Raising Cane's operational and safety standards.

Utilizes required tools, forms, and logs to support shift execution, document outcomes, and implement corrective actions as necessary.

Assigns team members during a shift.

Delivers exceptional customer service.

Implements reward and recognition programs for team members in the restaurant.

Authorizes employee functions requiring managerial approval (e.g., discounts, promotions, timeclock overrides, etc.).

Ensures the cleanliness of the restaurant and that the facility is well-maintained.

Completes additional duties as assigned.

Qualifications:

Requirements for Success:
Detail-oriented, organized, and capable of managing multiple priorities that may be constantly evolving.

Self-motivated, adaptable, and highly energetic with strong analytical, written, and verbal communication skills.

Able to work effectively and efficiently both independently and collaboratively.

Capable of recognizing and analyzing issues, setting goals, creating plans, and executing those plans to resolve problems.

Proficient in various technology systems, including Microsoft Office (Excel, Word, and Outlook), with the ability to learn and adapt to new systems swiftly.

Able to work a variety of shifts, including days, evenings, and weekends, and travel as required for work-related functions and training.

3+ years of experience in restaurant or retail management.

Experience with new restaurant openings is preferred.

Must be 18 years of age or older.

A high school diploma or equivalent is required; some college education is preferred.

Possess a valid driver's license.

Raising Cane's values and appreciates individuality. EOE

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