Hotel Front Desk Associate

7 days ago


Sioux City, Iowa, United States SCE Partners LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at SCE Partners LLC.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Assign guest accommodations in accordance with hotel procedures.
  • Handle cash and credit transactions accurately and efficiently.
  • Maintain knowledge of hotel occupancy status, special events, and in-house groups.
  • Process guest accounts upon check-out in a timely and accurate manner.
  • Provide exceptional customer service and resolve guest complaints in a professional manner.
  • Maintain ongoing knowledge of all hotel services and entertainment opportunities.
  • Assist other departments with requirements related to hotel guests.
Requirements
  • High school diploma or equivalent required.
  • Two months of on-the-job training or related experience preferred.
  • Ability to use hotel software and equipment effectively.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing situations.
Working Conditions

The Hotel Front Desk Clerk will work in a fast-paced environment with frequent interactions with guests and team members.

The ideal candidate will be able to work effectively in a crowded and noisy environment.



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