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Front Desk Associate

2 months ago

Sioux City, Iowa, United States Equinox Full time
Front Desk Associate

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and welcoming experience at our club.

Key Responsibilities:
  • Professionally greet members and guests, providing a warm and inviting atmosphere
  • Scan membership IDs and update member accounts as needed
  • Answer phones and respond to member inquiries in a timely and professional manner
  • Provide assistance with membership-related tasks and resolve any discrepancies
  • Maintain a clean and organized work area, ensuring a safe and healthy environment for our members
  • Work collaboratively with other departments to ensure a smooth and efficient operation
Requirements:
  • Minimum of 1 year of customer service experience or related field
  • High school diploma or equivalent required
  • Reliable, professional, and computer literate, with excellent communication skills
  • Ability to work a variety of shifts, including opening, closing, and mid-day shifts
What We Offer:
  • Competitive salary and benefits package
  • Complimentary club membership
  • Opportunities for professional growth and development

Equinox is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all individuals. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.