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Front Desk Associate

2 months ago

Sioux City, Iowa, United States Equinox Full time
Front Desk Associate

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:
  • Professionally greet members and guests, providing a warm and welcoming atmosphere
  • Scan membership IDs and update member accounts as needed
  • Answer phones and respond to member inquiries in a timely and professional manner
  • Provide exceptional customer service, addressing member concerns and resolving issues efficiently
  • Maintain a clean and organized work area, ensuring a positive and safe environment for members and staff
  • Work collaboratively with other departments to ensure a smooth and efficient operation
Requirements:
  • Minimum of 1 year of customer service experience
  • High school diploma or equivalent required
  • Reliable, professional, and computer literate
  • Ability to work a variety of shifts, including opening, closing, and mid-day shifts
  • Excellent communication and interpersonal skills
What We Offer:
  • Competitive salary and benefits package
  • Complimentary club membership
  • Perks and incentives with our products and services