Customer Service Representative

1 week ago


Phoenix, Arizona, United States Chris Bolton - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing them with tailored solutions.
  • Insurance and Financial Services: Use a customer-focused approach to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Work closely with our team to achieve sales and customer satisfaction goals.
What We Offer
  • Competitive Compensation: Earn a competitive hourly pay plus commission/bonus.
  • Opportunities for Advancement: Grow your career with us and take on new challenges and responsibilities.
  • Benefits Package: Enjoy a comprehensive benefits package, including 401(k), paid time off, and licensing paid by the agency.
Requirements
  • Customer Focus: Demonstrate a strong customer-focused approach and excellent communication skills.
  • Marketing and Sales: Show an interest in marketing products and services based on customer needs.
  • Teamwork: Ability to work effectively in a team environment.
  • Problem-Solving: Proactive in problem-solving and detail-oriented.


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