Customer Service Representative
5 days ago
About Master Electronics
Master Electronics is a leading global authorized distributor of electronic components. For more than half a century, our family-owned company has remained focused on strong relationships, responsive service, and added value.
We are a visionary company that prioritizes the end goal over short-term wins. Our people are empowered to make real-time decisions and place the needs of our customers above all.
Our Mission
We are committed to providing critical components to various industries, and we are seeking talented individuals to join our team as Customer Service Representatives.
Job Summary
We are looking for highly motivated and customer-focused individuals to provide support to customers in all stages of the buying journey. As a Customer Service Representative, you will be responsible for:
- Providing exceptional customer service through phone, email, and chat
- Assisting customers with product inquiries and orders
- Resolving customer complaints and issues in a timely and professional manner
- Working collaboratively with internal teams to meet customer needs
What We Offer
We offer a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) and 401(k) matching
- Disability insurance
- Employee assistance program
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in software applications
Why Join Master Electronics?
We are a company that values our employees and offers a supportive and inclusive work environment. We are committed to helping our employees grow and develop their careers.
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