Healthcare Enrollment Specialist

2 weeks ago


Seattle, Washington, United States Hired by Matrix Full time
Enrollment Coordinator Job Description

We are seeking a highly organized and detail-oriented Enrollment Coordinator to join our team at Hired by Matrix, Inc. As an Enrollment Coordinator, you will play a critical role in ensuring the smooth enrollment process for our patients.

Key Responsibilities:
  • Research and resolve eligibility issues to ensure accurate enrollment.
  • Dis-enroll members who have lost eligibility and notify enrollees of changes in enrollment.
  • Assist patients with eligibility and enrollment over the phone, providing exceptional customer service.
  • Perform technical processing of enrollment applications and enter enrollments and disenrollments in the IDX database.
  • Prepare and maintain accurate records, reports, and spreadsheets in Excel, including yearly enrollment fees, quarterly billing, and collection of overdue fees.
Requirements:
  • 1-2 years of experience in healthcare administration.
  • Proficiency in Excel and strong typing skills (40+ wpm).
  • High School diploma, GED, or equivalent required.
  • Preferred skills include knowledge of TriCare or Health Plan, experience working in the insurance industry, and experience with mail merge.
About Us:

Hired by Matrix, Inc. is a leading provider of healthcare services, committed to delivering exceptional care to our patients. We offer a competitive salary, benefits, and a 401k option with a company match. If you are a motivated and detail-oriented individual who is passionate about healthcare, we encourage you to apply for this exciting opportunity.



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