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HSPD-12: Government Badging Specialist

2 months ago

Seattle, Washington, United States Citizant Full time
Job Summary

Citizant is seeking a highly skilled and detail-oriented individual to join our team as a Government Badging Specialist. As a key member of our team, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of sensitive information.

Key Responsibilities
  • Enrollment Process Management
    • Schedule appointments and manage the enrollment process for PIV card activations, enrollments, certificate updates, and PIN resets.
    • Verify the identity of applicants and collect required documentation.
    • Manage appointments and schedules to ensure a smooth and efficient enrollment process.
  • Documentation and Data Collection
    • Accurately collect and document personal information, biometric data, and other necessary details from applicants.
    • Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication
    • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
    • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
  • Data Security and Privacy
    • Handle sensitive personal information with discretion and adhere to data protection regulations and organizational security protocols.
    • Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
  • Communication
    • Communicate clearly and professionally with applicants, explaining the enrollment process and required documents.
    • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Recordkeeping
    • Maintain accurate records of the enrollment process, including documentation of each applicant's information and enrollment date.
    • Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Requirements
  • Education
    • High School diploma or GED certification
  • Clearance Requirement
    • US Citizenship required
    • Active Public Trust/MBI clearance or the ability to obtain one
  • Skills and Experience
    • Experience with Microsoft Excel for data management and coordination
    • Ability to adapt to changing security procedures and requirements
    • Prior experience in a similar role, customer service, or administrative position may be advantageous
    • Attention to detail and strong organizational skills
    • Excellent interpersonal and communication skills
    • Ability to handle confidential information with discretion
What We Offer

Citizant is an Equal Opportunity Employer and offers a competitive compensation package, excellent benefits, and opportunities for professional growth and development.