Government Badging Credentialing Specialist

3 weeks ago

Seattle, Washington, United States Citizant Full time

Job Summary

Citizant is seeking a skilled Government Badging Credentialing Specialist to join our team. As a key member of our enrollment process management team, you will be responsible for coordinating and conducting the enrollment process for Personal Identity Verification (PIV) cards, including verifying the identity of applicants and collecting required documentation.

Key Responsibilities:

  • Schedule appointments and/or service walk-ins for PIV Card Activations, Enrollments, Certificate Updates, and PIN Resets.
  • Answer phone calls and email inquiries for all things related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.

Requirements:

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.

Physical Requirements:

  • The role primarily involves sedentary work.
  • There may be occasional instances of stair climbing.
  • Periodic standing and/or walking for extended durations may be required.
  • Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing lbs.
  • Requires typing for most of the day.
  • Effective communication through frequent periods of talking and listening is essential.

Education:

  • High School diploma, GED certification

Clearance Requirement:

  • US Citizenship is required.
  • Active Public Trust/MBI clearance or the ability to obtain one.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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