Customer Service Representative
6 days ago
We are seeking a highly skilled Customer Service Representative to join our team at ASP Web Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Utilize CRM systems to track and manage customer interactions
- Provide accurate and timely information to customers
- Work effectively in a team environment to achieve customer satisfaction goals
- High School Diploma or equivalent required
- Associates degree or higher preferred
- Four years of customer service experience or equivalent required
- Ability to maintain a Secret Clearance
- Knowledge of CRM systems and printer functions
As a Customer Service Representative at ASP Web Solutions, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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