Customer Service Representative

14 hours ago


Norfolk, Virginia, United States Eterno Inc Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our Customer Account team as a Customer Account Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our valued customers, providing exceptional service, and driving business growth.

Key Responsibilities
  • Customer Engagement: Develop and maintain strong relationships with customers, understanding their unique needs and providing personalized solutions to exceed their expectations.
  • Account Management: Effectively manage new customer accounts, ensuring accurate record-keeping and timely updates to ensure seamless customer experiences.
  • Issue Resolution: Address customer concerns and inquiries with professionalism, empathy, and efficiency to ensure customer satisfaction.
What We Offer
  • Competitive Compensation: Enjoy competitive compensation and opportunities for performance-based incentives.
  • Training and Development: Access continuous learning opportunities to enhance your customer service and account management skills.
  • Career Growth: Benefit from clear paths to advancement within the Customer Account team.

We are committed to delivering exceptional experiences to our valued customers and fostering a culture of mutual respect, trust, and gratitude. If you are a proactive and customer-focused individual who is passionate about building relationships and providing top-notch service, we invite you to apply for this exciting opportunity.

At Eterno, Inc., we believe in the importance of building strong relationships with our customers and fostering a culture of trust, respect, and gratitude. As a Customer Account Representative, you will play a critical role in driving business growth and delivering exceptional customer experiences.



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