Customer Experience Ambassador

3 weeks ago


Arvada, Colorado, United States Smashburger Full time
Smashburger Team Member

We're looking for a skilled and enthusiastic Team Member to join our Smashburger team. As a key member of our restaurant staff, you'll be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:
  • Provide Gold Standard service to every guest, ensuring their needs are met and exceeded.
  • Stay knowledgeable about our menu items and be able to make recommendations and answer questions.
  • Process transactions accurately and follow cash handling procedures.
  • Personalize food delivery to each guest, ensuring their meal is prepared to their liking.
  • Visit tables after food delivery to ensure guests have everything they need and are satisfied with their meal.
  • Maintain a clean and organized restaurant environment at all times.

We're a fast-paced and dynamic team, and we're looking for someone who is able to work well under pressure and maintain a positive attitude in a fast-paced environment. If you're a team player who is passionate about delivering exceptional customer service, we'd love to hear from you



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