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Wood Department Manager
2 months ago
We are seeking a highly skilled and experienced Wood Department Manager to join our team at Floor & Decor Holdings, Inc. As a key member of our retail operations team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and leading a high-performing team of sales associates.
Key Responsibilities- Sales and Customer Service
- Develop and execute strategies to drive sales growth and achieve sales budgets
- Provide exceptional customer service, ensuring a positive shopping experience for every customer
- Train and develop sales associates to deliver outstanding customer service and sales results
- Retail Operations
- Oversee the daily operations of the wood department, ensuring a high level of store presentation and visual merchandising
- Manage inventory levels, including ordering and receiving merchandise
- Monitor and analyze sales data, identifying trends and opportunities for growth
- Team Leadership
- Lead and develop a high-performing team of sales associates, providing coaching and feedback to ensure success
- Recruit, hire, and train new sales associates to meet business needs
- Manage associate retention and career development, ensuring a positive and productive work environment
- 3-5 years of retail management experience, with a proven track record of driving sales growth and delivering exceptional customer experiences
- Excellent communication, interpersonal, and analytical skills
- Ability to work in a fast-paced environment, adapting to change with a sense of urgency
- Strong leadership and team management skills, with the ability to motivate and develop a high-performing team
- Ability to exercise independent discretion and judgment in managing a retail environment
The Wood Department Manager will work in a warehouse environment, with frequent exposure to moving vehicles and moderate noise levels.
Physical/Sensory RequirementsThe Wood Department Manager will be required to exert up to 20-30 pounds of force occasionally, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee will often be required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.