Customer Service Representative

1 day ago


Arvada, Colorado, United States Theclm Full time
About Theclm

Theclm is a leading provider of insurance solutions, dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients.

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and effective support to resolve their queries and concerns.

Key Responsibilities
  • Provide exceptional customer service through phone, email, and other communication channels
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Accurately capture and document customer information and feedback
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with product knowledge and industry developments to provide informed support
Requirements
  • High school diploma or equivalent required
  • 6 months of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong attention to detail and organizational skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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