Guest Service Ambassador

2 weeks ago


Arvada, Colorado, United States Raymond Management Full time
About the Role

We are seeking a highly skilled and enthusiastic Guest Service Representative to join our team at the Residence Inn in Arvada, CO. As a key member of our front desk team, you will play a vital role in creating lasting positive memories for our guests.

Key Responsibilities
  • Deliver exceptional customer service by promoting our 100% Satisfaction Guarantee and providing information about local area, hotel services, and amenities.
  • Ensure accurate and efficient guest check-in and check-out processes.
  • Continuously promote and embody the RMC culture, demonstrating a personal commitment to making every guest satisfied.
What We Offer
  • Competitive starting pay with opportunities for wage increases after 30 days, 60 days, 90 days, and 6 months.
  • Paid vacation and sick time, paid bereavement and jury duty, and holidays paid at time and a half when worked.
  • Affordable health, dental, and vision benefits, employee assistance program, flexible spending plan, and 401(k) retirement plan with company contribution.
  • Teammate referral program, hotel discount program, and career growth opportunities in a safe and healthy work environment.

We are committed to providing a positive and supportive work environment that allows our teammates to thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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