Supervisor - Operations Manager
4 weeks ago
About the Role:
Tower Mobility is seeking a highly skilled and experienced Operations Supervisor to join our team in Washington D.C. As a key member of our operations team, you will be responsible for overseeing and assisting the branch operations, ensuring the smooth execution of daily tasks, and collaborating with employees and branch managers to implement processes that drive efficiency and productivity.
Key Responsibilities:
- Training and Development: Train new hires on wheelchair and sensitivity training, ensuring they are equipped with the necessary skills to provide exceptional customer service.
- Fleet Management: Maintain daily logs, monitor driver workflows, and ensure that fleet vehicles are regularly maintained and repaired in a timely manner.
- Logistics and Coordination: Coordinate with drivers during accidents and vehicle failures, troubleshoot key dispatch issues, and order tows as needed.
- Communication and Feedback: Communicate regularly with managers and drivers, receive feedback, and enforce parking lot rules and Tower Mobility policies.
- Administrative Tasks: Maintain stock of office supplies and perform other administrative tasks as required.
Requirements:
- Education: Associate's degree or equivalent experience.
- License/Certification: Valid driver's license.
- Work Location: Washington D.C.
What We Offer:
- Competitive Pay: $20.00 per hour.
- Benefits: 401(k), flexible schedule, health insurance, paid time off.
Work Schedule:
- Shifts: 10 hour shifts, 8 hour shifts, evening shifts, night shifts, overtime, and weekends as needed.
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