Digital Marketing Account Manager

14 hours ago


Nashville, Tennessee, United States THORNDALE PARTNERS Full time
ROLE OVERVIEW

We are seeking a seasoned professional with a background in customer support, technology sales, and strategic marketing management to manage client accounts for a robust digital marketing and analytics platform.

This hire will oversee daily client interactions, set meetings, track and manage client needs, and coordinate human and capital resources to accomplish client goals.

An understanding of the digital marketing landscape is required, with a focus on strategic planning related to SEO, SEM, organic search, and PPC advertising when partnered with technical advances such as AI and machine learning.


DETAILS

Title:
Account Manager

Type:
Direct-Hire Full-Time Opportunity

Location:
Tennessee or Texas based candidates are preferred, open to IL, MT, and CO

Base Salary:
$Negotiable Salary + Full Benefits* (low-cost healthcare, 401K matching, office supply stipend, PTO, etc.)

IDEAL CANDIDATE PROFILE
Bachelor's Degree Required, Master's Degree is preferred
Excellent communication and presentation skills (written and verbal)
Excellent Customer service and troubleshooting skills
High standard of professionalism in appearance and attitude
Local to the Nashville, TN area and willing to work remotely until 2022
5+ Years in an Account Manager, Account Director, Enterprise Sales, Technical Project Management, Client Partnership, Engagement Manager or Director, or Strategic Marketing Management role for digital marketing platforms

Understanding of the digital marketing landscape and familiarity with strategic planning related to SEO, SEM, organic search, and PPC advertising when partnered with technical advances such as AI and machine learning.


Tools:
Slack, Trello, Zoom, and Basecamp knowledge is required
Comfort and ability to lead meetings either in-person or via Zoom. This hire must be comfortable in front of a camera and taking leadership over meetings.
Previous experience managing project timelines and budgets

SCOPE OF WORK
Manage all assigned Fortune 500 client interactions at the c-suite level within the Nashville market
Ensure all project deadlines are being met and coordinate all human/capital resources to accomplish client goals within the platform within budget
Lead all internal client status update meetings and keep teams on-track and within client's timeline
Translate client needs into technical solutions
Maintain good working relationship with senior leadership, marketing strategy teams, technical teams, and enterprise account executives
Identify account development or expansion opportunities with current clients and communicate with executive leadership or enterprise accounts team
Establish project strategy for clients based on established business/digital roadmaps and defined success metrics
Oversee reporting efforts on client projects, creating and distributing documents that support the delivery of strategy, products, and services
Identify project bottlenecks and brainstorm solutions for process improvement
Exercise critical thinking, communication, and a high-level of decision-making skills that align with company and client culture and values
Manage client digital programs and provide business analysis of client's digital roadmap

Thorndale Partners, LLC
Your trusted talent acquisition partner working to provide a premium experience to both job seekers and hiring managers.
Please visit our Website to learn more and follow us on LinkedIn.

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