Residential Solutions Coordinator

1 week ago

Lake Mary, Florida, United States Frontline Insurance Full time
Position Overview

Home Solutions Administrator – Elevate Operational Efficiency with Frontline Insurance

Are you meticulous and dedicated to ensuring precision in administrative tasks and data management? At Frontline Insurance, we are a collective of innovators and problem solvers committed to enhancing the insurance landscape. We foster a collaborative and inclusive environment where each member significantly contributes to our mission.

About Frontline Insurance

Our core principles – Integrity, Patriotism, Family, and Creativity – guide our actions and decisions. We strive to make a positive impact and achieve extraordinary results together. If you seek a role that allows you to contribute meaningfully and advance your career, your journey begins here.

Benefits of Working with Us:

Frontline Insurance provides a robust benefits package aimed at supporting your overall health and well-being. Enjoy comprehensive Medical, Dental, Vision, Life, and Disability insurance (both Short-Term and Long-Term). We also offer a 401k Retirement Plan with a generous 9% match, Pet Insurance for your beloved pets, and four weeks of Paid Time Off. Our business casual work environment promotes comfort while you excel in your role.

Role Summary

As a Home Solutions Administrator at Frontline Insurance, you will be instrumental in managing daily operations to optimize productivity. Your responsibilities will include reviewing repair documentation, certifying policies, addressing non-renewal flags, and executing various administrative duties with precision. Proficiency in software tools such as ImageNow and Frontline Pro, along with strong organizational and communication abilities, is essential.

Key Responsibilities

  • Workflow Oversight: Manage daily workflows to ensure optimal productivity.
  • Document Verification: Review repair documents to confirm completion of all necessary repairs.
  • Policy Approval: Certify policies upon approval of repairs and eliminate non-renewal flags.
  • Effective Communication: Draft clear and concise correspondence to policyholders and inform Underwriting of pending matters.
  • Expense Management: Process reimbursement requests and monitor check statuses via the Accounting SharePoint.
  • Task Coordination: Efficiently manage a variety of assigned tasks to support departmental operations.

Qualifications

  • Software Proficiency: Strong skills in MS Office (Word, Excel, Outlook), ImageNow, and Frontline Pro.
  • Organizational Expertise: Excellent organizational skills with a commitment to timely project completion.
  • Communication Skills: Outstanding verbal and written communication abilities.
  • Adaptability: Capacity to learn and adjust to specialized software and tracking systems.
  • Attention to Detail: Highly detail-oriented and comfortable in a fast-paced office setting.

Educational and Experience Requirements

  • Education: High School diploma or GED required; additional undergraduate education is a plus.
  • Experience: At least one year of experience in Property & Casualty Insurance or a comparable combination of education and experience.
  • Mathematical Skills: Competence in basic arithmetic operations, including addition, subtraction, multiplication, and division.
  • Reasoning Skills: Ability to apply common sense to follow instructions in various formats.

Work Environment

  • Remote Flexibility: This position allows for remote work, providing flexibility and the opportunity to work from home. The typical noise level in the work environment is moderate.

Ready to enhance operational efficiency in a dynamic role? Join Frontline Insurance and contribute to our mission.

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