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Residential Solutions Coordinator

2 months ago

Lake Mary, Florida, United States Frontline Insurance Full time
Job Overview

Position: Home Solutions Administrator

Salary: Competitive

Are you meticulous and committed to maintaining precision in administrative and data management tasks? At Frontline Insurance, we pride ourselves on being a collective of innovators and problem solvers dedicated to enhancing the insurance landscape. Join us in fostering a collaborative and inclusive atmosphere where every individual contributes significantly to our mission.

About Frontline Insurance

Our foundational values – Integrity, Patriotism, Family, and Creativity – guide our actions and decisions. We strive to make a positive impact and achieve extraordinary results together. If you seek a position where you can influence change and advance your career, this is the opportunity for you.

Benefits of Working with Us:

Frontline Insurance offers a robust benefits package aimed at promoting your overall health and well-being. Enjoy comprehensive Medical, Dental, Vision, Life, and Disability insurance (both Short-Term and Long-Term). Additionally, we provide a 401k Retirement Plan with a generous 9% match, Pet Insurance for your beloved pets, and four weeks of Paid Time Off. Our business casual environment allows you to feel at ease while delivering your best performance.

Role Summary

As a Home Solutions Administrator, you will be instrumental in optimizing daily operations to enhance productivity. Your responsibilities will include reviewing repair documentation, certifying policies, removing non-renewal flags, and executing various administrative duties with efficiency and precision. Proficiency in software applications such as ImageNow and Frontline Pro, along with strong organizational and communication abilities, is essential.

Key Responsibilities

  • Manage Workflows: Supervise daily operations to ensure optimal efficiency.
  • Document Verification: Assess repair documents to confirm the completion of all necessary repairs.
  • Policy Certification: Validate policies upon approval of repairs and eliminate non-renewal flags.
  • Effective Communication: Draft clear and concise correspondence to policyholders and inform Underwriting of pending matters.
  • Reimbursement Processing: Enter reimbursement requests into the Accounting SharePoint and monitor check statuses.
  • Task Coordination: Efficiently manage a variety of assigned tasks to support departmental objectives.

Qualifications

  • Software Proficiency: Strong skills in MS Office (Word, Excel, Outlook), ImageNow, and Frontline Pro.
  • Organizational Expertise: Excellent organizational skills with a commitment to timely project completion.
  • Communication Skills: Outstanding verbal and written communication abilities.
  • Adaptability: Willingness to learn and adapt to specialized software and tracking systems.
  • Attention to Detail: Highly detail-oriented and capable of thriving in a fast-paced office setting.

Requirements

  • Education: High School diploma or GED required; higher education is a plus.
  • Experience: At least one year of experience in Property & Casualty Insurance or a comparable combination of education and experience.
  • Mathematical Skills: Competence in basic arithmetic operations.
  • Reasoning Ability: Ability to apply common sense to follow instructions in various formats.

Work Environment

  • Remote Position: This role offers the flexibility to work from home, with a typically moderate noise level.

Are you ready to contribute to efficiency and accuracy in a dynamic role? Explore this opportunity with Frontline Insurance.