Dining Room Ambassador
3 weeks ago
Job Summary
At Great Wolf Lodge, we are seeking a skilled and friendly Host/Hostess to join our dining team. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their entire stay.
Key Responsibilities
- Welcoming guests and escorting them to their assigned dining area, ensuring a seamless and enjoyable experience
- Managing table availability and wait lists, ensuring that guests are seated promptly and efficiently
- Providing exceptional customer service, responding to guest inquiries and resolving any issues that may arise
- Collaborating with the dining room team to ensure a smooth and efficient service
Requirements
- Previous experience in a similar role, preferably in the hospitality industry
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and development
- A fun and dynamic work environment
- Discounts on food and merchandise
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