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Host/Hostess

1 month ago

CONCORD, United States GREAT WOLF LODGE Full time

Pay: $12.50 per hour


At Great Wolf, the Host/Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.


Essential Duties & Responsibilities

  • Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board
  • Informs customers of promotions and notifies them of assigned server
  • Manages patron wait list as needed
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
  • Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed


Basic Qualifications & Skills

  • Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
  • Successful completion of criminal background check and drug screen


Desired Qualifications & Traits

  • Previous host and/or restaurant front of house experience
  • Strong communication skills
  • Proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy


Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time