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Infrastructure Services Manager

1 month ago

Phoenix, Arizona, United States Phoenix Police Department Full time
About This Position

We are seeking a highly skilled and experienced Infrastructure Services Manager to join our team. As a key member of our IT organization, you will be responsible for leading our infrastructure team and ensuring the delivery of high-quality IT services to our internal customers.

Key Responsibilities
  • Develop and implement IT policies and procedures to ensure strong performance, security, and risk-management capabilities.
  • Lead and manage technical teams, providing direction, mentorship, and performance feedback.
  • Establish and manage staffing levels using internal and external resources to ensure adequate resources are available to meet service level objectives and business demands.
  • Align IT infrastructure strategies with organizational goals and business objectives.
Requirements
  • Deep understanding of enterprise systems, including role-based access and security models, with the ability to manage remote access technologies in large-scale environments.
  • Demonstrated hands-on experience managing a technical team, with a focus on achieving business outcomes, data-driven decision-making, and resource management.
  • Advanced skills in project management methodologies and tools, ensuring projects are delivered on time, within scope, and aligned with organizational objectives.
  • Strong technical background, excellent leadership capabilities, and a history of delivering technology solutions that align with business outcomes.
What We Offer
  • A comprehensive benefits package, including traditional pension, 401(a) and 457 plans, medical, dental, and vision insurance, and paid time off.
  • Opportunities for career growth and advancement in a dynamic and innovative organization.
  • A collaborative and supportive work environment with a team of experienced professionals.
How to Apply

To be considered for this exciting opportunity, please submit your application, including your cover letter and resume, as one document. Only the highest qualified candidates will be posted to the eligible to hire list.