Cloud Infrastructure Engineer

4 days ago


Phoenix, Arizona, United States Mindlance Full time
Job Summary

We are seeking a highly skilled Cloud Infrastructure Engineer to join our team at Mindlance. As a Cloud Infrastructure Engineer, you will be responsible for designing, implementing, and managing cloud-based infrastructure to support our Voice Services product.

Key Responsibilities

Design and implement cloud-based infrastructure to support our Voice Services product
Collaborate with monitoring teams to develop new alarms and alerts based on undetected incidents
Define monitoring types and thresholds to implement
Manage problem management policies
Participate in weekly calls to understand changes being implemented to the systems

Requirements

5+ years of IT Engineering and/or Operations experience with increasing levels of responsibility
1-3 years of experience in Kubernetes cluster and good understanding of containerization and NGINX Ingress controllers
1-3 years of knowledge with Linux environments
Working knowledge of databases (Oracle, SQL, etc.)
Knowledge of Cloud infrastructures (AWS, Google, IBM, etc.)
Ability to work effectively in a fast-paced changing environment
Ability to multi-task and prioritize

Preferred Qualifications

Degree or years of experience in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
Experience of forecasting and capacity planning of system and network resources
Experience with cost efficient provisioning of resources

Surrounding Team/Key Projects

Virtual Assistance
Chat
IVR

Equal Employment Opportunity

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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