Senior Telecommunications Specialist
2 weeks ago
Position Overview
As a Senior Telecommunications Specialist at Insight Global, you will play a pivotal role in enhancing our healthcare communication framework. Your proficiency in telecommunication technologies, network architecture, and project oversight will facilitate uninterrupted connectivity across essential healthcare operations. Below are the key qualifications and responsibilities associated with this position:
- Infrastructure Development: Design, implement, and sustain telecommunication systems, encompassing both on-premises and cloud solutions.
- Team Collaboration: Work alongside diverse teams to guarantee dependable communication services.
- Issue Resolution: Swiftly diagnose and rectify network challenges.
- Disaster Recovery: Engage in planning and testing for disaster recovery initiatives.
Stay updated on industry advancements and emerging technologies.
Commitment to Diversity: Insight Global is dedicated to fostering diverse and inclusive workplaces where individuals can express their authentic selves. We are an equal opportunity employer, ensuring that all qualified candidates receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other characteristic protected by applicable laws, regulations, and ordinances.
Skills and Qualifications
- Experience: At least 10 years in telecommunications engineering, with extensive experience in designing, executing, and managing intricate networks.
- Cisco Proficiency: Previous involvement with Cisco Unified Computing System (UCS) and Cisco Call Manager (CCM).
- Webex Solutions: Familiarity with Cisco Webex calling platforms.
- Educational Background: A minimum of a high school diploma or GED.
- Certifications: CCNA Voice (Cisco Certified Network Associate) is required.
- Healthcare Knowledge: Understanding of healthcare-specific telecommunication standards and protocols.
- Call Center Solutions: Experience with Talk Desk call center systems.
- NEC Systems: Background in NEC telecommunication technologies.
- Project Management: Strongly preferred, as collaboration on telecom projects will be essential.
- Additional Cisco Certifications: CCNA and other Cisco certifications are highly regarded.
- Legacy System Integration: Experience in integrating legacy systems (NEC, Nortel, Avaya) into contemporary cloud environments.
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